CONTACT US
CUSTOMERS
We'd love to hear from you! For any questions or feedback, reach out to our Customer Experience Team at hello@delugeofficial.com. We're available Monday–Friday and aim to get back to you within 2–4 business days.
Just a heads up: once an order is placed, we're unable to make changes or cancellations, but your tracking info will always keep you in the loop on your delivery. And during busy periods, things might take a little extra time to arrive. We truly appreciate your patience and support while we get your order to you with care.
One small tip: sending a single email per inquiry helps us help you faster! We reply in the order we receive messages, so multiple emails can unintentionally slow things down. Thank you so much for understanding, it really makes a difference. <3
PARTNERSHIPS & CONTENT COLLABS
We love connecting with like-minded creatives and brands. If you think we'd be a great fit together, we'd love to hear your idea! Submit your proposal here [Deluge Influencer Program]
For partnership inquiries: partnerships@delugeofficial.com
PRESS
Covering Deluge? We're happy to help! Reach out to our press team at press@delugeofficial.com
VAT: BE0800578414